RETURN & REFUND POLICY

Last Updated: 16-02-2026

At Vybe, we stand behind the performance of our products.

Eligibility for Returns

Due to hygiene and safety reasons, we only accept returns if:

• The product is damaged upon delivery

• The wrong product was delivered

• The product is unused, unopened, and in original packaging

Return requests must be made within 24 hours of delivery.

Non-Returnable Items

• Opened skincare products

• Used products

• Products damaged due to misuse

Refund Process

Once your return is approved and inspected:

• Refunds are processed within 7-10 business days

• Refund will be issued via bank transfer

Shipping charges are non-refundable.

How to Request a Return

Contact us at:
📧 shopthevybe786@gmail.com
📱 WhatsApp: 03084052076

Include:

• Order number

• Clear photos of the issue

• Video (Optional)