TRETURN & REFUND POLICY
Last Updated: 16-02-2026
At Vybe, we stand behind the performance of our products.
Eligibility for Returns
Due to hygiene and safety reasons, we only accept returns if:
- The product is damaged upon delivery
- The wrong product was delivered
- The product is unused, unopened, and in original packaging
Return requests must be made within 24 hours of delivery.
Non-Returnable Items
- Opened skincare products
- Used products
- Products damaged due to misuse
Refund Process
Once your return is approved and inspected:
- Refunds are processed within 7-10 business days
- Refund will be issued via bank transfer
Shipping charges are non-refundable.
How to Request a Return
Contact us at:
📧 shopthevybe786@gmail.com
📱 WhatsApp: 03084052076
Include:
Video (Optional).
Order number
Clear photos of the issue